Operations Manager
Operations
Los Angeles
Job description
As an Operations Manager at our virtual telehealth company, you will play a vital role in ensuring the smooth and efficient operation of our organization. This is a full-time position that combines in-office and remote work, allowing you to work flexibly and contribute to our mission of delivering accessible and high-quality healthcare services. If you are a detail-oriented, results-driven professional with a passion for healthcare innovation, we invite you to join our dynamic team.
Responsibilities
- Oversee and optimize day-to-day operations, ensuring efficiency, quality, and compliance with industry standards
- Develop and implement operational policies, procedures, and protocols to enhance workflow and productivity
- Collaborate with cross-functional teams to drive continuous improvement and achieve operational goals
- Manage and support a team of employees, providing guidance, training, and performance evaluations
- Monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement
- Foster a positive and collaborative work environment, promoting teamwork and employee engagement
- Stay informed about industry trends and advancements, integrating relevant practices into operational strategies
Job requirements
- Bachelor's degree in Business Administration, Healthcare Management, or a related field (or equivalent experience)
- Proven experience in operations management, preferably in the healthcare or telehealth industry
- Strong leadership skills with the ability to effectively manage and motivate a team
- Excellent organizational and problem-solving abilities, with a keen eye for detail
- Solid understanding of healthcare operations and regulatory compliance
- Proficiency in project management tools and software
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
- Demonstrated ability to adapt to a fast-paced and evolving environment
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